Terms and Conditions

Definitions

  • Lunarviral — Service at the address lunarviral.com
  • Buyer — A natural or legal person who orders our services.
  • Order — Presentation of relevant information and payment.
  • Guarantee — Ability to receive compensation for missing product.

General rules

  • You have to be 18 years or older to use our service.
  • In the event of a technical fault, the buyer is obliged to inform the administration.
  • Processing the order is possible if your profile is unlocked (public) to everyone and you have your profile picture set.

Refunds

  • If we did not process the order because of a locked profile or invalid data, you will not get a refund. Be sure to always enter the correct information.
  • If you specified invalid data and your order went to someone else, we are not going to refund or process the order for the correct address.
  • You can receive the full reimbursement of your money if you haven’t started to receive your goods within 48 hours after they were paid.
  • You can apply for refund within the warranty period once in 24 hours.
  • If you are ordering from several services, we will not refund in anyway.
  • The warranty period and its presence / absence can be found in the description of the product you need.

Responsibility

  • Processing the order is possible if your profile is unlocked to everyone and you have your profile picture set.
  • We are not responsible for the deviations of the actual functioning of the service from the description because its evaluation may differ depending on the client of our services.
  • We are not responsible for any consequences caused after you receive the order.
  • In case an order is greater than the maximum quantity, we do not promise the corresponding implementation description.